We strive to provide you with the BEST taste experience and stand behind every item we sell. We hope you enjoy visiting our online store and are pleased with every purchase you make. We strive for 5 star reviews! If you are not satisfied, contact us. We will work with you to resolve any issues you have. Send an email to firstname.lastname@example.org with your order number. To be eligible for a refund, you must return the uneaten popcorn/yumms within a week of your purchase. This is to prevent scams and fraud.